Subscription Policy
How plans, upgrades, downgrades, and billing cycles work
Last updated: January 2026
Plans
Invozeo offers tiered plans (e.g., Starter, Business, Enterprise) with different module bundles, user limits, and storage. Plan details are on the Pricing page.
Upgrades
Upgrade anytime — you're charged a prorated amount for the remainder of the billing cycle, and new limits apply immediately.
Downgrades
Downgrades take effect at the next billing date (not mid-cycle). If your usage exceeds the new plan's limits, you must reduce usage (e.g., disable users/modules) before the downgrade completes.
Billing Cycles
Monthly or annual billing. Annual plans receive a discount (shown on the Pricing page). All prices exclude GST — GST is added at checkout as per Indian law.
Non-Payment
If a payment fails, we retry automatically. After repeated failure, your account enters a grace period (typically 7 days) with limited functionality, then moves to read-only mode until payment clears.
Questions? Email support@invozeo.com or contact us.